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How to install Messenger
How to install Messenger
Paulo
Written by
Paulo
Updated a month ago

You can add the Pipeback Messenger in two ways:

🕵️ Anonymous Visitors (Not Logged In)

If your users are not logged in, you can still show the Messenger anonymously:

<script type="text/javascript">window.$pipeback=[];window.PIPEBACK_ID="PIPEBACK_WORKSPACE_ID";(function(){d=document;s=d.createElement("script");s.src="https://widget.pipeback.com/l.js";s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})();</script>

👤 Logged-In (Tracked) Users

For authenticated users, you can pass identifying data to enable a personalized experience and user tracking:

<script type="text/javascript">window.$pipeback=[];window.PIPEBACK_ID="PIPEBACK_WORKSPACE_ID";(function(){d=document;s=d.createElement("script");s.src="https://widget.pipeback.com/l.js";s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})();</script>

<script>
  window.$pipeback = {
    user: {
      id: "userId", // string required
      name: "userName", // string required
      email: "userEmail",  // required
      signature: "userHash", // string optional
      company: {
        id: "companyId",
        name: "companyName",
        created_at: "companyCreatedAtTimeStamp", // timestamp
        plan: "companyPlanName",
        monthly_spend: "companyMonthlySpend", // integer
        website: "companyWebsite", // string
        attributes: {
            "field1": "value1",
            "field2": "value2",
            "field3": "value3"
        }
      }
    }
  };
</script>
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